Extreme Quality Control PDF Print

Quality control becomes “Extreme” when all of the vital people involved in a project do their part to achieve the best possible product. Our quality control is made up of three important layers. The first layer starts at the beginning of the process with the material suppliers and vendors. The process then shifts to the second layer which is the subcontractors and on-site craftsmen. The completion of the entire project is then monitored by the third layer which is the ownership.

 Our suppliers are a vital part of the quality process. The materials that are put into your home, from the lumber to the lighting fixtures, need to pass our quality standards. We expect our suppliers to inspect the materials that they deliver to us and to reject any substandard or damaged products before they reach the jobsite. As a second line of defense, we will inspect these same products before they are accepted on the jobsite and will send back any rejected materials.

The subcontractors that we work with are selected for their knowledge and quality of installation. We rely heavily on our subcontractors to inspect their own work and make sure that it meets our standards of excellence. We have assembled a group of subcontractors that take pride in their work and are willing to take an active part in our quality process. Our subcontractors use careful thought and attention to detail as they assemble and integrate the materials in your house. Your house will be constructed the same way that they would assemble their own homes.

Any good owner has the responsibility to inspect and monitor the product that he produces. As owner of MasterCraft Design & Build, I take that charge seriously. My experience as a residential and commercial carpenter allows me the opportunity to understand the complex pieces that make up your house and to integrate them in such a way that the final product flows together smoothly.

Many times you may have new ideas or changes in the way that you want your house built. When that happens, we will assemble all of the subcontractors involved and figure out the best way to incorporate the new ideas into the existing plan. Our goal is a polished final product that flows together and a home that you can be proud of for years to come. 

 

Twitter Updates

  • Wm. Shatner, when asked if he had regrets about his life choices. “Regret is the worst human emotion." I agree, let's look forward instead!
  • @greenmorality interesting article on future trash. Good to discuss these things and hopefully change our world. Thanks for the thoughts!
  • @jebbanner gets expensive building houses this way.
  • Learning perseverance in negotiations. Patience is important.

Our Customers

"Steve Horn of Mastercraft Design & Build is truly a professional in the field of custom home building. He uses reputable and highly qualified subcontractors who stand by their work. I wouldn’t say building a house is easy; but Steve made the process rewarding by keeping us involved in every step of the process from design to completion. Steve was easy to work with on all the upgrades and kept detailed records of the progress to stay on schedule. We have a beautiful home we can enjoy for years to come."

Len & Midge M.


"We have found Steve Horn to be not only an expert in building custom homes but also in building a custom "Green" home. We had ideas about building green that he not only put into action but helped in making sure we were doing it correctly...

-Stephen & Dawn K., Crestwood, MO


I have been in construction and maintenance for the past 30 years.  Over that time, I have worked with some good contractors as well as some who did not meet my expectations.  MasterCraft Design & Build is at the top of my list of outstanding contractors.  Steve helped us to create a custom design/build home and made the process very easy and enjoyable.  We love our new home and recommend MasterCraft Design & Build to anyone wanting to build their dream home.”

Joe and Jane S., Mehlville, MO


"MasterCraft made sure that everything was done beyond ourexpectations!  The work was excellent, and the subcontractors were professional and polite as well.”

- Rebecca P,  Manchester, MO

Click to Read More!